Automotive BDC Agent – Service & Appointments

Sonic Automotive, Inc.; Vernon (TX); On-site; USD 38,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA

401k plan

Paid time off

Internal training

Career advancement

Tech devices

Job summary

Sonic Automotive, Vernon Ford in Vernon, TX is seeking a BDC Service Agent to handle phone inquiries, schedule service appointments, and support dealership profitability.

The role emphasizes customer service, effective communication, and teamwork in a fast-paced call center environment; compensation includes an hourly base of $18.50 and an annual salary range of $38,000 to $42,000 plus competitive benefits.

Qualifications

• Experience in a call center environment preferred.
• Excellent verbal and written communication skills.
• Ability to work independently and as part of a team.

Responsibilities

• Answer phone inquiries and book service appointments.
• Communicate with customers to maximize service revenue.
• Maintain a professional appearance and work environment.
• Follow up with customers and relay messages promptly.
• Collaborate with Sales Manager on objectives and planning.

Skills

Phone skills

Customer service

Communication

Time management

Team player

Job description

Sonic Automotive, Vernon Ford in Vernon, TX is seeking a BDC Service Agent to handle phone inquiries, schedule service appointments, and support dealership profitability.

The role emphasizes customer service, effective communication, and teamwork in a fast-paced call center environment; compensation includes an hourly base of $18.50 and an annual salary range of $38,000 to $42,000 plus competitive benefits.