Automotive AR Collections Specialist

Asbury; Sandy Springs (GA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays

Paid training

Stock Awards (select management and: 4

Job summary

The Collections Specialist will be responsible for daily collection efforts on all outstanding balances for parts and service wholesale accounts receivable. They will support the dealership parts/service personnel with customer related concerns and assist customers with billing inquiries or disputes.

This role requires strong communication skills, experience with AR processes, and proficiency in Excel and Outlook; familiarity with CDK or similar AR systems is a plus.

Qualifications

• Excellent communication skills.
• Working knowledge of Excel and Outlook.
• Understanding Accounts Receivable functions.

Responsibilities

• Works daily aging reports for balances 30–120 days outstanding.
• Daily contact with customers to determine payment status.
• Inputs collection notes in CDK in the CCCA function.
• Processes credit card and check-by-phone payments.
• Assists customers with billing inquiries and account reconciliation.
• Liaises between fixed operations personnel and customers to resolve disputes.
• Generates the first draft of the monthly AR report for 60–120 days balances.
• Reprints past due invoices for mailing and follow-up.

Skills

Excellent communication skills

B2B credit experience

Education

High School Diploma

Tools

Microsoft Excel

Microsoft Outlook

Job description

The Collections Specialist will be responsible for daily collection efforts on all outstanding balances for parts and service wholesale accounts receivable. They will support the dealership parts/service personnel with customer related concerns and assist customers with billing inquiries or disputes.

This role requires strong communication skills, experience with AR processes, and proficiency in Excel and Outlook; familiarity with CDK or similar AR systems is a plus.