Automation & Reliability Engineer — Problem Management
Habitat For Humanity Of Durham
A complete application in a minute
Tailored resume and cover letter, ready to send.
Benefits offered by this job
Job summary
Truist Financial Corporation is seeking a Senior Technology Operations Consultant to enhance problem management through automation and reliability engineering. The role blends live problem management with scripting, dashboards, and ServiceNow workflows to reduce toil and shorten incident-to-root cause cycles.
In office five days a week, you will work with Problem, Incident, and Major Incident Management to strengthen production services.
Qualifications
- Bachelor's degree in IT/CS or equivalent education, training, and experience.
- Minimum of 7 years of progressive experience in technology operations.
- Deep expertise in IT infrastructure, cloud technologies, security, compliance, and risk management.
- Proven governance, strategic planning, and operational excellence.
Responsibilities
- Delivers technology operations for an assigned area with limited supervision.
- Develops and maintains technology standards, runbooks, and governance patterns.
- Leads large initiatives by planning, designing, and implementing solutions and improvements.
- Evaluates emerging technologies and automates processes for efficiency and reliability.
- Provides guidance and training to engineers, including design reviews and troubleshooting.
- Translates leadership objectives into practical technical plans and roadmaps.
Skills
Education
Tools
Job description
Truist Financial Corporation is seeking a Senior Technology Operations Consultant to enhance problem management through automation and reliability engineering. The role blends live problem management with scripting, dashboards, and ServiceNow workflows to reduce toil and shorten incident-to-root cause cycles.
In office five days a week, you will work with Problem, Incident, and Major Incident Management to strengthen production services.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
