Automation & Process Excellence Analyst

RED Global; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

RED Global is seeking a Process Optimisation Analyst in the United States to drive end-to-end process re-engineering and automation initiatives. The role involves engaging with stakeholders at all levels, scoping automation opportunities, and guiding change management for successful go-live.

You'll lead projects independently or with colleagues, applying Lean Six Sigma principles and BPMN 2.0 mapping to deliver measurable business value across multiple functions.

Qualifications

• Six Sigma Green Belt certified with proven experience in analysis and redesign of complex, multi-function processes.
• Experience delivering end-to-end process re-engineering, optimisation and automation projects with measurable outcomes.
• Hands-on experience assessing use cases for automation solutions using AI, intelligent automation, RPA, Power Apps, Power Automate and low-code platforms.
• Consulting experience beyond operational delivery, partnering with business leaders to translate challenges into AI/Automation opportunities.
• Led medium to large projects/change management initiatives across functions.
• Facilitated process discovery workshops across stakeholder levels.
• Hands-on Process Mapping experience using BPMN 2.0.
• Improved service processes across organization functions.

Responsibilities

• Manage relationships with key business stakeholders at all levels; help generate and prioritise opportunities in Process & Analytics Solutions.
• Lead projects independently or with team members to deliver improvements.
• Assess automation scope, business value, costs and build business cases; support change management for go-live readiness.

Skills

Six Sigma Green Belt

Process optimization

Stakeholder management

Analytical thinking

Critical thinking

Project leadership

Time management

Communication skills

Education

Lean Six Sigma Green Belt certification

Tools

Power Apps

Power Automate

RPA

Low-code platforms

BPMN 2.0

Job description

RED Global is seeking a Process Optimisation Analyst in the United States to drive end-to-end process re-engineering and automation initiatives. The role involves engaging with stakeholders at all levels, scoping automation opportunities, and guiding change management for successful go-live.

You'll lead projects independently or with colleagues, applying Lean Six Sigma principles and BPMN 2.0 mapping to deliver measurable business value across multiple functions.