Remote BPM & Automation Analyst

ECS; Richmond (VA); Remote; USD 110,000 - 120,000; Full time

Job summary

ECS is seeking a Mid-Senior Level Business Process Analyst to gather requirements, map workflows, and support automation and system solutions. This role is remote, with work across business areas and collaboration with senior analysts and project leads.

Responsibilities include documenting current-state processes, conducting stakeholder interviews, writing user stories and requirements, and supporting system rollouts. A strong foundation in BPMN and automation tools is required.

Qualifications

• Bachelor's degree in Business, IT, or related field.
• 2+ years of experience in business analysis or process improvement.
• Working knowledge of BPMN or similar process modeling tools.
• Exposure to automation platforms (Power Automate, UiPath, Camunda, or similar).
• Familiarity with Agile or Waterfall methodologies.

Responsibilities

• Process Analysis
• Document current-state workflows and identify inefficiencies within assigned business areas.
• Support process redesign efforts under guidance from senior team members.
• Requirements Gathering
• Conduct stakeholder interviews and workshops for defined scopes of work.
• Write clear user stories, functional requirements, and process documentation.
• Workflow Automation Support
• Assist in identifying automation candidates and testing automated workflows.
• Work with developers to validate that automation meets business requirements.
• System Implementation
• Support configuration, testing (UAT), and documentation during system rollouts.
• Create process maps (BPMN) and requirement traceability matrices.
• Stakeholder Coordination
• Serve as a point of contact for business users on day-to-day questions.
• Help facilitate training and adoption of new tools and processes.

Skills

BPMN

Automation platforms

Agile/Waterfall

Education

Bachelor's degree in Business/IT/related

Tools

Power Automate

UiPath

Camunda

Job description

ECS is seeking a Mid-Senior Level Business Process Analyst to gather requirements, map workflows, and support automation and system solutions. This role is remote, with work across business areas and collaboration with senior analysts and project leads.

Responsibilities include documenting current-state processes, conducting stakeholder interviews, writing user stories and requirements, and supporting system rollouts. A strong foundation in BPMN and automation tools is required.