Automation Instrumentation Inside Sales Pro

DNOW; Cheyenne (WY); On-site; USD 42,000 - 70,000; Full time

Job summary

MRC Global in Cheyenne, WY is seeking a sales-oriented professional to serve external and internal customers in the sale of instrumentation and controls. You will work with Supply Management to ensure customer specifications are met and assist in daily operations.

The role emphasizes technical support, order entry, price quotes, and maintaining accurate records while delivering prompt service and solutions to customers. Travel is required as needed.

Qualifications

• Undergraduate degree in a related field or equivalent combination of education and work experience.
• Strong knowledge of PVF products, reasoning, analytical, math, and reading skills.
• Two or more years in customer service, inside sales and/or warehouse services with increasing responsibility, to include demonstrated sales experience.
• Competence in the use of computers and software applications.
• Ability to communicate and promote ideas and transfer detailed knowledge to others.
• Willingness and ability to travel within and outside the region regularly.
• Must have a current, valid driver’s license and an acceptable record.

Responsibilities

• Provide technical assistance and support for customers regarding technical specifications of products, and troubleshoot applications as needed.
• Able to size pneumatic and electric actuators for use on valves.
• Understand the customers’ business and determine customer requirements and expectations in order to recommend specific products and solutions.
• Enter and maintain purchase orders, customer orders, procurement match, and trade discounts as needed.
• Maintain various records and files including rebate files, stock transactions, price catalogs, customer lists, product catalogs, and discounts.
• Maintain knowledge of current product pricing.
• Obtain price quotes from vendors and Supply Management Groups for resale to customers and provide price quotes for customers.
• Establish rapport and provide prompt responses to internal and external customer, vendor, and branch inquiries about material and the sales function (including warehouse errors, shortages, and damaged material).
• Maintain and approve quality standards.
• Set up the correct description of all inventory items.
• Add new inventory to the system as needed.
• Learn new procedures and product information as required.
• Maintain various records and files, including rebate files, stock transactions, price catalogs, customer lists, product catalogs, and discounts.
• Available to work scheduled and unscheduled overtime as requested (including on-call).
• Perform other duties or projects assigned.
• Take reasonable care for the safety and health of yourself and others.
• Report workplace hazards, injuries, or illness immediately.

Skills

PVF knowledge

Math & analytics

Customer service

Inside sales

Warehouse experience

Computers

Communication

Travel willingness

Driver's license

Education

Undergraduate degree or equivalent

Job description

MRC Global in Cheyenne, WY is seeking a sales-oriented professional to serve external and internal customers in the sale of instrumentation and controls. You will work with Supply Management to ensure customer specifications are met and assist in daily operations.

The role emphasizes technical support, order entry, price quotes, and maintaining accurate records while delivering prompt service and solutions to customers. Travel is required as needed.