Technical Inside Sales — Instrumentation & PVF Solutions

MRC Global Inc.; Denver, Northern (CO, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Tuition assistance

Comprehensive benefits

Employee Assistance Program

Job summary

MRC Global Inc. is seeking a sales support specialist to assist external and internal customers in the sale of instrumentation and controls. You will collaborate with Supply Management to meet specifications, assist with orders, pricing, and catalog maintenance, and support ongoing operational duties.

The role emphasizes customer-focused technical guidance, accurate record-keeping, and timely responses to inquiries. Growth opportunities exist within a dynamic industrial distribution environment.

Qualifications

• Undergraduate degree in a related field or equivalent combination of education and work experience.
• Strong knowledge of PVF products, reasoning, analytical, math and reading skills.
• Two+ years in customer service, inside sales and/or warehouse services with increasing responsibility, including demonstrated sales experience.
• Demonstrated competence in using computers and software applications.
• Ability to communicate and transfer knowledge effectively to others.
• Willingness and ability to travel regionally and beyond.
• Must possess a valid driver's license with clean record.
• Ability to read and speak English proficiently and comply with company guidelines.

Responsibilities

• Provide technical assistance and support for customers regarding product specifications and troubleshoot applications.
• Size pneumatic and electric actuators for use on valves.
• Understand customer requirements to recommend specific products and solutions.
• Enter and maintain purchase orders, customer orders, procurement matches, and trade discounts.
• Maintain records including rebates, stock transactions, price catalogs, customer lists, product catalogs, and discounts.
• Obtain price quotes from vendors and supply management groups for resale to customers.
• Respond promptly to inquiries about materials and the sales process, including warehouse issues.
• Maintain and approve quality standards.
• Add new inventory to the system as needed.
• Travel and work scheduled overtime as required.

Skills

PVF products knowledge

Analytical skills

Communication skills

Computer skills

Sales experience

Driver's license

Travel readiness

Reading skills

Math skills

Education

Undergraduate degree in related field

Job description

MRC Global Inc. is seeking a sales support specialist to assist external and internal customers in the sale of instrumentation and controls. You will collaborate with Supply Management to meet specifications, assist with orders, pricing, and catalog maintenance, and support ongoing operational duties.

The role emphasizes customer-focused technical guidance, accurate record-keeping, and timely responses to inquiries. Growth opportunities exist within a dynamic industrial distribution environment.