Automation-Focused Systems Operations Engineer

IdenTrust, Inc.; Salt Lake City (UT); On-site; USD 70,000 - 90,000; Full time

Job summary

HID Global seeks a Systems Operations Engineer in Salt Lake City to support the reliability, performance, and security of core systems and infrastructure.

The role emphasizes learning and collaboration, with opportunities to grow while assisting in day-to-day system maintenance and issue resolution under guidance from senior engineers.

You will work with cross-functional teams to maintain and improve operational environments and contribute to documented runbooks and procedures.

Qualifications

• 1–3 years of experience in systems administration or a related technical role.
• Working knowledge of Linux and/or Windows servers.
• Experience supporting production infrastructure and incident handling.

Responsibilities

• Assist in deployment, configuration, and maintenance of server, storage, and cloud infrastructure across environments.
• Monitor system performance and escalate issues to ensure availability and SLAs.
• Support automation efforts with scripts and tools for provisioning and monitoring.
• Participate in troubleshooting and root-cause analysis with senior engineers.
• Maintain system documentation, runbooks, and operational standards.
• Assist in backup and disaster recovery procedures and business continuity tasks.
• Collaborate with Security, DevOps, Network Engineering, and Application teams.
• Contribute to capacity planning and infrastructure lifecycle tasks.
• Participate in on-call rotation and incident response activities.

Skills

Linux

Windows Server

System administration

On-call experience

SAFe/Agile ceremonies

Job description

HID Global seeks a Systems Operations Engineer in Salt Lake City to support the reliability, performance, and security of core systems and infrastructure.

The role emphasizes learning and collaboration, with opportunities to grow while assisting in day-to-day system maintenance and issue resolution under guidance from senior engineers.

You will work with cross-functional teams to maintain and improve operational environments and contribute to documented runbooks and procedures.