Automation Engineer: Modern Workplace and AI Enablement

CRC Group; Town of Charlotte (NY); On-site; USD 110,000 - 160,000; Full time

Job summary

CRC Group is seeking an Automation Engineer to reduce manual work by building scalable tools for Modern Workplace operations. You will design scripts and workflows with PowerShell, integrate Graph, Intune, Entra ID, and Windows 365, and implement self-healing strategies across Windows and macOS.

You’ll work in an Agile environment, contribute to DevOps practices, and help validate OS updates and deployments with automation, telemetry, and AI-enabled workflows.

Qualifications

• Five years of related automation experience.
• Strong PowerShell scripting with advanced functions and secure credentials.
• Experience with Microsoft Graph API, REST APIs, JSON, OAuth.
• Hands-on with Azure Automation, Azure Functions, Logic Apps, Power Automate or similar.
• Familiarity with Git-based workflows (Azure DevOps or GitHub).
• Knowledge of endpoint management concepts (Autopilot, policies, baselines).
• Experience with Windows 365 Cloud PC, AVD, or desktop modernization is a plus.

Responsibilities

• Design, build, and maintain scripts, tools, and workflows automating Modern Workplace operations.
• Develop integrations using Graph, Intune, Entra ID, Windows 365, ServiceNow, and related APIs.
• Create automation for policy, provisioning, remediation, and device management across Windows/macOS.
• Implement proactive remediation, telemetry, and self-healing using NexThink and automation tooling.
• Manage DevOps backlog, source control, CI/CD pipelines, and deployment docs.
• Develop automated validation for OS updates and app deployments before production.

Skills

PowerShell scripting

Microsoft Graph API

REST APIs

Azure Automation

Azure Functions

GitHub / Azure DevOps

Intune / Autopilot knowledge

NexThink / Digital Employee Experience

Tools

Intune

Entra ID

Windows 365

ServiceNow

Power Platform

Job description

CRC Group is seeking an Automation Engineer to reduce manual work by building scalable tools for Modern Workplace operations. You will design scripts and workflows with PowerShell, integrate Graph, Intune, Entra ID, and Windows 365, and implement self-healing strategies across Windows and macOS.

You’ll work in an Agile environment, contribute to DevOps practices, and help validate OS updates and deployments with automation, telemetry, and AI-enabled workflows.