Modern Workplace Automation Engineer

CRC Group; Charlotte (NC); On-site; USD 90,000 - 135,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

AD&D insurance

401(k) match

Paid time off

New parent leave

Restricted stock units

Deferred compensation

Job summary

CRC Group seeks an experienced Modern Workplace Automation Developer to reduce manual tasks through automation, standardization, and reusable tooling. You will work on API integrations, Intune policy automation, Autopilot workflows, and proactive remediation across Windows and macOS environments.

The role emphasizes Agile delivery, user stories, sprint participation, and operational handoff with a focus on deployment speed, support efficiency, and user experience improvements.

Qualifications

• Five years of related experience in automation and modern workplace engineering.
• Strong PowerShell scripting with advanced functions, modules, error handling, logging and secure credential handling.
• Experience with Microsoft Graph API, REST APIs, JSON, OAuth/app registrations, and automation against Microsoft 365, Intune, Entra ID, and Windows 365 services.
• Hands-on experience with Azure Automation, Azure Functions, Logic Apps, Power Automate, Power Apps, or similar workflow and automation services.
• Familiarity with Git-based development practices, Azure DevOps or GitHub, work item management, pipelines, release controls, and documentation standards.
• Understanding of endpoint management concepts including Autopilot, compliance policies, configuration profiles, security baselines, update rings, application packaging, and remediation scripts.
• Experience supporting Windows 365 Cloud PC, AVD, or virtual desktop modernization initiatives.
• Knowledge of macOS management with Jamf Pro and Apple Business Manager is preferred.
• Ability to translate operational pain points into reusable engineering solutions, documented standards, and measurable outcomes.

Responsibilities

• Design, build, and maintain scripts, tools, workflows, and integrations that automate Modern Workplace operations (endpoint management, deployment, provisioning, remediation, reporting, self-service).
• Develop integrations using Microsoft Graph, Intune, Entra ID, Windows 365, ServiceNow, Azure Automation, Power Platform, and related APIs to streamline processes.
• Develop and maintain automation for Intune policies, baselines, configuration profiles, packaging, Autopilot workflows, and remediation actions across Windows/macOS.
• Build proactive remediation, telemetry-driven alerting, and self-healing using NexThink, PowerShell, Azure Functions, Logic Apps, or similar tools.
• Utilize Azure DevOps or GitHub for backlog management, source control, CI/CD pipelines, release docs, and repeatable deployments.
• Create automated validation routines for OS updates, app deployments, Intune policy changes, W365 provisioning, and UX checks before production.

Skills

PowerShell scripting

Microsoft Graph API

REST APIs

JSON

OAuth/app registrations

Azure Automation

Azure Functions

Logic Apps

Power Automate

Power Apps

Git/GitHub

Azure DevOps

Pipelines

Autopilot

Compliance policies

Configuration profiles

Security baselines

Update rings

Application packaging

Remediation Scripts

Jamf Pro

Apple Business Manager

Tools

Jamf Pro

Apple Business Manager

Job description

CRC Group seeks an experienced Modern Workplace Automation Developer to reduce manual tasks through automation, standardization, and reusable tooling. You will work on API integrations, Intune policy automation, Autopilot workflows, and proactive remediation across Windows and macOS environments.

The role emphasizes Agile delivery, user stories, sprint participation, and operational handoff with a focus on deployment speed, support efficiency, and user experience improvements.