Automation & Customer Service Order Specialist

USA MOT Motion Industries, Inc.; Eden Prairie (MN); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation

Sick pay

Holiday pay

Job summary

Motion Industries, Inc. is seeking a Customer Service Representative in Eden Prairie, MN to accurately fulfill customer orders and handle incoming calls under close supervision. The role includes quoting, order entry, and placing orders by multiple channels, with potential pricing adjustments to meet competitive demands while maximizing profit.

Strong communication and multitasking skills are essential. The position supports inventory planning, shipping method selection, and collaboration with

Qualifications

• High school diploma or GED with 0–3 years of related experience.
• Strong communication skills in written and verbal form.
• Moderate computer skills and familiarity with business systems.

Responsibilities

• Respond to basic customer inquiries, provide quotes, and enter orders.
• Place orders via phone, fax, email, or in person (counter sales).
• Influence gross profit by negotiating price within set parameters.
• Build relationships to drive repeat business and improve processes.
• Ensure inventory levels meet customer needs and determine shipping methods.

Skills

Reliability

Organization

Attention to detail

Communication skills

Multi-tasking

Time management

Education

High school diploma or GED

Tools

Business systems

Email / Internet search

Job description

Motion Industries, Inc. is seeking a Customer Service Representative in Eden Prairie, MN to accurately fulfill customer orders and handle incoming calls under close supervision. The role includes quoting, order entry, and placing orders by multiple channels, with potential pricing adjustments to meet competitive demands while maximizing profit.

Strong communication and multitasking skills are essential. The position supports inventory planning, shipping method selection, and collaboration with