Auto Verifications Leader - Strategy, Risk & Ops

myhrhome; Tempe (AZ); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health & wellbeing

401(k) match

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial seeks an Associate Director to lead Auto Verifications, shaping strategy, processes and controls for quality, service and fraud prevention. You will guide managers, partner with Risk, Compliance, Technology and Finance, and drive performance improvements aligned with growth in auto finance.

You will influence senior leaders using data insights, while ensuring customer and dealer experiences stay strong in a fast-paced, evolving environment. This role is On Site in Tempe, AZ.

Qualifications

• 7+ years of experience in consumer lending, auto finance, verification, fraud, risk, or related financial services operations.
• Demonstrated experience leading and developing managers and high-performing teams.
• Strong operational, analytical, and problem-solving skills with the ability to translate insights into action.
• Proven ability to influence senior leaders and build effective cross-functional partnerships.
• Strong understanding of risk, fraud prevention, compliance, and operational controls.
• Excellent written, verbal, and presentation skills.
• Ability to lead through change, manage competing priorities, and operate effectively in a fast-paced environment.

Responsibilities

• Lead and develop managers responsible for Auto Verification operations, fostering a high-performing and engaged team.
• Establish and monitor performance, quality, service, productivity, and fraud prevention standards.
• Partner with Risk, Fraud, Compliance, Technology, Finance, and business leaders to identify trends, address risks, and improve performance.
• Develop and strengthen verification processes and controls to support changing business volumes, credit cycles, and regulatory requirements.
• Identify and lead process and technology improvements that increase efficiency, reduce expense, and enhance the customer and dealer experience.
• Use data and business insights to identify opportunities, solve complex problems, and influence strategic decisions.
• Communicate business performance, risks, and recommendations effectively to senior leadership.

Skills

Leadership

People management

Analytical thinking

Communication

Cross-functional collaboration

Presentation skills

Education

Bachelor's degree

Job description

OneMain Financial seeks an Associate Director to lead Auto Verifications, shaping strategy, processes and controls for quality, service and fraud prevention. You will guide managers, partner with Risk, Compliance, Technology and Finance, and drive performance improvements aligned with growth in auto finance.

You will influence senior leaders using data insights, while ensuring customer and dealer experiences stay strong in a fast-paced, evolving environment. This role is On Site in Tempe, AZ.