Auto Title & Insurance Specialist

Nwfcu; Herndon (VA); Presencial; USD 26.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

4 weeks paid vacation

12 paid holidays

Company-paid disability and life

Descripción de la vacante

Northwest Federal Credit Union is hiring a Consumer Servicing Specialist to manage auto loan titles, lien recordations, and insurance policies for the loan portfolio. This role handles payoff processing, member inquiries, and discrepancy resolution, ensuring accuracy and confidentiality.

You will work Monday through Friday, 8:00 am–4:30 pm, in a customer-focused environment with comprehensive benefits and opportunities for professional growth.

Formación

• High school diploma or equivalent.
• Minimum 1 year of consumer loan experience, including auto loans, at a financial institution.
• Knowledge of DMV titling process is preferred.
• Strong attention to detail and initiative; ability to work with minimal supervision.
• Effective oral and written communication; ability to collaborate in a team.

Responsabilidades

• Manage titles including lien recordation and release for auto loans.
• Oversee insurance policies for auto loan portfolio.
• Process auto loan payoffs and handle member requests regarding titles and insurance.
• Research and resolve account discrepancies and respond to inquiries promptly.
• Adhere to NWFCU policies, BSA regulations, and maintain confidentiality.

Descripción del empleo

Northwest Federal Credit Union is hiring a Consumer Servicing Specialist to manage auto loan titles, lien recordations, and insurance policies for the loan portfolio. This role handles payoff processing, member inquiries, and discrepancy resolution, ensuring accuracy and confidentiality.

You will work Monday through Friday, 8:00 am–4:30 pm, in a customer-focused environment with comprehensive benefits and opportunities for professional growth.