Collateral Title & Lien Specialist

Neighborhood-Credit-Union; Dallas (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Neighborhood-Credit-Union seeks a Collateral Specialist to ensure liens are secured on funded collateralized loans. You'll manage auto, boat, and RV title work, interacting with dealers, members, and staff, and stay current on title and registration rules across states.

The role requires knowledge of lending processes, strong communication, and precise clerical skills. A two-year degree and at least one year in consumer lending support are preferred.

Qualifications

• Associate degree or equivalent from a two-year college.
• Minimum one year of customer service in financial institutions.
• Knowledge of lending rules and auto loan processes.

Responsibilities

• Assemble and verify loan documentation with accurate signatures and information.
• Process liens for collateralized loans and timely lien releases in accordance with state guidelines.
• Maintain professional relations with dealers, members, sellers and NCU staff; communicate effectively.
• Maintain electronic title systems and complete loan maintenance tasks and error reports.
• Coordinate with Texas DMV staff, insurance companies and third parties for title work.

Skills

Communication

Customer service

Attention to detail

Multitasking

Organization

Problem solving

English proficiency

Education

Associate degree

Tools

DocuSign

Meridian Link

Symitar

Synapsys

Synergy

Microsoft Office

Job description

Neighborhood-Credit-Union seeks a Collateral Specialist to ensure liens are secured on funded collateralized loans. You'll manage auto, boat, and RV title work, interacting with dealers, members, and staff, and stay current on title and registration rules across states.

The role requires knowledge of lending processes, strong communication, and precise clerical skills. A two-year degree and at least one year in consumer lending support are preferred.