Senior Auto Title & Servicing Specialist

Golden-1-Credit-Union; Manlove (CA); On-site; USD 43,000 - 47,000; Full time

Job summary

Golden 1 Credit Union in California is looking for an Auto Servicing Analyst to oversee vehicle titling platforms, title perfection, and related refund activities within Consumer Loan Servicing. The role focuses on dealer relationships, performance monitoring, and regulatory compliance across multi-state lending operations.

The analyst will serve as a titling regulations SME, coordinate with vendors and internal teams, and help expand electronic title servicing and ancillary refund processes to

Qualifications

• H.S. Diploma or GED required.
• Course completion in Motor Vehicle Titling or Title Management preferred.
• 5+ years of relevant experience in a financial institution, motor vehicle agency, dealership or loan servicing department specializing in vehicle titling required.

Responsibilities

• Administer and oversee vehicle titling platforms, vendor relationships, and related processes to support accurate, compliant, and efficient title perfection or ancillary refund activities.
• Monitor title perfection performance, analyze industry and regulatory trends, identify operational and compliance risks, and recommend improvements that support departmental goals and service excellence.
• Serve as the first point of contact for complex title-related legal matters and escalations, including closed dealerships, dealer fraud, ownership disputes, title defects, title processing for repossessed vehicles, and other issues that may affect the Credit Union’s collateral position.

Education

H.S. Diploma or GED

Course completion in Motor Vehicle Titling or Title Management

5+ years of relevant experience in a financial institution, motor vehicle agency, dealership or loan servicing department specializing in vehicle titling

Job description

Golden 1 Credit Union in California is looking for an Auto Servicing Analyst to oversee vehicle titling platforms, title perfection, and related refund activities within Consumer Loan Servicing. The role focuses on dealer relationships, performance monitoring, and regulatory compliance across multi-state lending operations.

The analyst will serve as a titling regulations SME, coordinate with vendors and internal teams, and help expand electronic title servicing and ancillary refund processes to