Vehicle Titling & Servicing Analyst

Golden 1 Credit Union; Sacramento (CA); On-site; USD 43,000 - 47,000; Full time

Job summary

Golden 1 Credit Union is seeking an Auto Servicing Analyst in a full-time exempt role, reporting to the Manager of Auto Loan Servicing within Consumer Loan Servicing. The job involves title perfection, compliance oversight, and interactions with dealerships and vendors in a multi-state lending environment.

Responsibilities include overseeing titling platforms, monitoring performance, handling complex title-related issues, and coordinating with internal teams and external partners to ensure

Qualifications

• Requires high school diploma or GED.
• Course work in Motor Vehicle Titling or Title Management preferred.
• 5+ years of relevant experience in a financial institution, motor vehicle agency, dealership or loan servicing department specializing in vehicle titling required.

Responsibilities

• Administer and oversee vehicle titling platforms, vendor relationships, and related processes to support accurate, compliant, and efficient title perfection or ancillary refund activities.
• Monitor title perfection performance, analyze industry and regulatory trends, identify risks, and recommend improvements.
• Serve as first point of contact for complex title-related legal matters and escalations, including closed dealerships and title defects.
• Administer and support title breach and dealer buyback and chargeback programs, including case research and reporting.
• Support out-of-state lending expansion by coordinating motor vehicle department registrations and setup requirements.

Skills

Analytical thinking

Vendor management

Regulatory compliance

Cross-functional collaboration

Education

High School Diploma

Motor Vehicle Titling course (preferred)

Job description

Golden 1 Credit Union is seeking an Auto Servicing Analyst in a full-time exempt role, reporting to the Manager of Auto Loan Servicing within Consumer Loan Servicing. The job involves title perfection, compliance oversight, and interactions with dealerships and vendors in a multi-state lending environment.

Responsibilities include overseeing titling platforms, monitoring performance, handling complex title-related issues, and coordinating with internal teams and external partners to ensure