Auto Subrogation Specialist

Brown & Joseph AR Management | an ARMStrong IS Company; Itasca (IL); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Health coverage options

401(k) retirement plan with company matching

Generous paid time off

Paid holidays immediately upon hire

Job summary

A leading debt recovery firm seeks an Auto Subrogation Specialist to join its team in Itasca, Illinois. In this entry-level position, you will manage communications with businesses, negotiate claim resolutions, and uphold standards for account management. Candidates must have at least one year of experience in collections or subrogation and strong interpersonal skills. Enjoy competitive pay of $17–19 per hour plus commission, along with full benefits including health coverage and a 401(k) with company matching. Join us and thrive in a supportive environment.

Qualifications

• 1 year of relevant experience in collections or subrogation required.
• Ability to negotiate settlements effectively.
• Strong computer skills with emphasis on Microsoft Excel.

Responsibilities

• Communicate with businesses through calls and written communication.
• Negotiate claims with insurance carriers and responsible parties.
• Establish agreements for lien releases and monthly payment contracts.

Skills

3rd-party collections experience

Negotiation skills

Critical thinking

Attention to detail

Interpersonal skills

Customer Service experience

Tools

Microsoft Office

Job description

Auto Subrogation Specialist – Brown & Joseph AR Management | an ARMStrong IS Company

ARMStrong Insurance Services is the leading and most trusted name in debt recovery and financial solutions. We serve businesses across industries with efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong owns and operates Brown & Joseph, Paragon, and SubroIQ, each a powerhouse in its own right, providing specialized expertise in debt management and financial services.

Job Responsibilities

• Communicate with businesses via telephone and written correspondence
• Complete activities such as phone calls, internet searches, third‑party report reviews, etc., to obtain reliable contact information
• Maintain minimum account work standards as assigned by Management
• Negotiate claim resolution with insurance carriers, attorneys, and responsible parties
• Establish agreements for lien releases
• Acquire background information, when necessary
• Establish monthly payment contracts
• Prepare investigative correspondence

Job Requirements

• 1 year of 3rd‑party collections and/or subrogation experience required
• Exercise independent judgment
• Negotiate settlements
• Basic proficiency with Microsoft Office, data entry, and strong computer skills (Excel preferred)
• Critical thinker
• Strong attention to detail and goal‑oriented
• Ability to deescalate adverse situations
• Strong interpersonal, communication, and organizational skills
• Dependability
• Customer Service experience is REQUIRED

Compensation and Benefits

• $17–19 (DOE) per hour plus commission
• Benefits package with health, dental, vision, life, and disability coverage options
• 401(k) retirement plan option with company matching
• Generous paid time off policy – 18 days per year (start)
• Paid holidays immediately upon hire – 7 standard holidays & 2 floating holidays of your choice

We look forward to you joining our team!

Seniority level

Entry level

Employment type

Full‑time

Job function

• Sales, General Business, and Education

Industries

• Wireless Services, Telecommunications, and Communications Equipment Manufacturing