Auto Service Writer — Customer-First Role

Parkway Chrysler Dodge Jeep RAM; Dover, Northern (OH, KY); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Parkway Chrysler Dodge Jeep RAM in Dover, OH is seeking an enthusiastic, high‑energy team member to greet customers, assist the service manager, and help maintain a friendly, customer‑first atmosphere. You will schedule service appointments, coordinate work with technicians, and keep the service area organized while completing additional projects as needed.

Requirements: 1–2 years automotive experience preferred, high school diploma or equivalent, valid driver's license, basic computer skills,

Qualifications

• 1–2 years automotive industry experience preferred
• High school diploma or its equivalency
• Knowledge of the automotive industry (preferred)
• A professional personal appearance
• Oral and written communication skills; and an ability to read and comprehend instructions and information
• Basic computer skills
• Must have and maintain a valid driver's license

Responsibilities

• Interacting with customers & teammates in a friendly & helpful manner to create a comfortable relationship with the customer
• Effectively scheduling service appointments
• Assist associates in ordering and organizing work within company policies and guidelines
• Ensure a safe and clean store environment, positive, long term customer relations and associate satisfaction.
• Complete additional projects as assigned by the service manager.

Skills

Positive attitude

Customer service

Communication skills

Basic computer skills

Reading instructions

Valid driver's license

Education

High school diploma

Job description

Parkway Chrysler Dodge Jeep RAM in Dover, OH is seeking an enthusiastic, high‑energy team member to greet customers, assist the service manager, and help maintain a friendly, customer‑first atmosphere. You will schedule service appointments, coordinate work with technicians, and keep the service area organized while completing additional projects as needed.

Requirements: 1–2 years automotive experience preferred, high school diploma or equivalent, valid driver's license, basic computer skills,