Auto Service Advisor — Customer Focused

Parkway Lincoln; Dover, Northern (OH, KY); Hybrid; USD 34,000 - 52,000; Full time

Job summary

Parkway Lincoln in Dover, OH is seeking a motivated service team member who puts customers first and thrives in a fast-paced dealership environment. You will assist the service manager, schedule appointments, and help organize work while maintaining a clean, safe store.

Ideal candidates have 1–2 years automotive industry experience, a high school diploma or equivalent, good communication skills, basic computer literacy, and a valid driver's license.

Qualifications

• 1–2 years automotive industry experience preferred.
• High school diploma or its equivalency.
• Oral and written communication skills.
• Knowledge of the automotive industry (preferred).

Responsibilities

• Assisting the Service Manager with interacting with customers and teammates to foster a comfortable relationship.
• Effectively scheduling service appointments.
• Assist associates in ordering and organizing work within company policies and guidelines.
• Ensure a safe and clean store environment and maintain customer relations.
• Complete additional projects as assigned by the service manager.

Skills

Customer service

Scheduling

Communication

Computer skills

Education

High School Diploma

Job description

Parkway Lincoln in Dover, OH is seeking a motivated service team member who puts customers first and thrives in a fast-paced dealership environment. You will assist the service manager, schedule appointments, and help organize work while maintaining a clean, safe store.

Ideal candidates have 1–2 years automotive industry experience, a high school diploma or equivalent, good communication skills, basic computer literacy, and a valid driver's license.