Automotive Service Advisor: Customer Focus & Scheduling

Parkway Nissan; Dover, Northern (OH, KY); Hybrid; USD 32,000 - 45,000; Full time

Job summary

Parkway Nissan in Dover, OH is seeking an energetic team member to support the Service Manager, greet customers, and schedule service appointments while maintaining a clean, safe showroom environment. You will collaborate with colleagues to ensure a positive customer experience and efficient service operations.

Requirements include a high school diploma or GED, 1–2 years in automotive settings preferred, strong communication, basic computer skills, and a valid driver's license.

Qualifications

• Positive attitude and willingness to learn.
• 1–2 years automotive industry experience preferred.
• High school diploma or GED.
• Knowledge of the automotive industry is a plus.
• Professional personal appearance.
• Oral and written communication skills and ability to read and follow instructions.
• Basic computer skills.
• Must have and maintain a valid driver's license.

Responsibilities

• Assisting the Service Manager with interacting with customers and teammates to build a friendly relationship.
• Effectively scheduling service appointments.
• Assist associates in ordering and organizing work within company policies and guidelines.
• Ensure a safe and clean store environment and positive customer relations.
• Complete additional projects as assigned by the service manager.

Skills

Customer service

Communication

Teamwork

Professional appearance

Education

High School Diploma or GED

Job description

Parkway Nissan in Dover, OH is seeking an energetic team member to support the Service Manager, greet customers, and schedule service appointments while maintaining a clean, safe showroom environment. You will collaborate with colleagues to ensure a positive customer experience and efficient service operations.

Requirements include a high school diploma or GED, 1–2 years in automotive settings preferred, strong communication, basic computer skills, and a valid driver's license.