Auto Service Writer & Customer Advocate

Bruckner's Truck & Equipment; Irving (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive Compensation Plans

Paid Time Off and Holidays

Excellent health, dental, and vision plans

401(k) and Profit-Sharing Plan

Tuition Assistance Program

Employee Stock Ownership

Technician Student Loan Reimbursement Program

Disability and Life Insurance

Internal Promotion Opportunities

Flexible Spending Account

Health Club Reimbursement

Family and Team Oriented Environment

Employee Referral Bonus

Engaging and Challenging Assignments

Job summary

Bruckner's Truck & Equipment, located in Irving, Texas, is seeking an individual with strong communication skills for a role involving customer interactions and service ticket management. The position requires greeting customers, accurately documenting their needs, and managing service requests effectively.

Applicants must be able to perform physical tasks, such as lifting and climbing around vehicles, and maintain a professional appearance. A safety-sensitive environment necessitates pre-employment testing for marijuana and other substances.

Qualifications

• Good communication skills with customers, vendors, and co-workers.
• Ability to lift 50 pounds to the waist and 25 pounds to the shoulder.

Responsibilities

• Greet customers and initiate the write-up process.
• Document customer needs and information accurately.
• Provide estimates and assist in closing service tickets.

Skills

Communication skills

Customer interaction

Job description

Bruckner's Truck & Equipment, located in Irving, Texas, is seeking an individual with strong communication skills for a role involving customer interactions and service ticket management. The position requires greeting customers, accurately documenting their needs, and managing service requests effectively.

Applicants must be able to perform physical tasks, such as lifting and climbing around vehicles, and maintain a professional appearance. A safety-sensitive environment necessitates pre-employment testing for marijuana and other substances.