Auto Service Writer: Customer Advisor & Repair Orders

Hunter Truck; Town of Owego (NY); Vor Ort; USD 28.000 - 41.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Bonus opportunities

Benefits package

401(k) with match

Training & advancement

Team-focused culture

Zusammenfassung

Hunter Truck in Owego, NY is seeking a Service Writer to write up repair orders and estimate costs in a timely, efficient manner. The role requires interacting with customers, technicians, and service staff to ensure smooth operations and accurate billing.

The position offers a standard Monday–Friday schedule, full-time hours, and a pay range of $20.00–$30.00 per hour based on experience. Candidates should have a high school diploma or GED and good math, reading, and reasoning abilities.

Qualifikationen

• Education and/or Experience: High school diploma or GED; or 1–3 months related experience.
• Language Skills: Read/understand simple instructions; write simple correspondence; explain information.
• Mathematical Skills: Add/subtract/multiply/divide; compute rates, ratios, and percent.

Aufgaben

• Greet service customers, write repair orders, estimate costs.
• Answer service department calls and assist customers.
• Interpret customer-described problems and determine potential solutions/work procedures.
• Inform customers of expected shop time and delays.
• Obtain authorization for work beyond original scope before starting.
• Maintain repair orders and communicate customer costs clearly.

Kenntnisse

Reading comprehension

Mathematical skills

Reasoning ability

Ausbildung

High school diploma or GED

Jobbeschreibung

Hunter Truck in Owego, NY is seeking a Service Writer to write up repair orders and estimate costs in a timely, efficient manner. The role requires interacting with customers, technicians, and service staff to ensure smooth operations and accurate billing.

The position offers a standard Monday–Friday schedule, full-time hours, and a pay range of $20.00–$30.00 per hour based on experience. Candidates should have a high school diploma or GED and good math, reading, and reasoning abilities.