Auto Service Supervisor - Drive Sales and Guest Satisfaction

Goodyear; Simpsonville (SC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical plans

401(k)

Certification reimbursement

Paid vacations

Job summary

Goodyear is seeking an Assistant Service Manager to gain hands-on experience in one of our Auto Service centers by delivering outstanding service to guests and coordinating service appointments. You will schedule associates and organize workflow to ensure quality work on time.

We offer competitive base pay, a comprehensive benefits package including medical, 401(k), certification reimbursement and paid vacations, plus training for technicians, sales, and management roles.

Qualifications

• Minimum 1 year of previous Automotive Service department experience.
• Valid driver''s license
• Must be at least 18 years of age.
• No relocation is being offered for this position.
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.

Responsibilities

• Drive and reach sales goals through guest interactions including tire and service sales.
• Build guest relationships and ensure guest satisfaction through being the liaison between technicians and guests.
• Effectively manage the service department as needed.
• Contribute to training and development of service department associates.
• Articulate all warranties, promotions, and advertisements.
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines.
• Maintain a clean and safe work and guest area.
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels.

Skills

Customer service

Sales

Leadership

Teamwork

Communication

Job description

Goodyear is seeking an Assistant Service Manager to gain hands-on experience in one of our Auto Service centers by delivering outstanding service to guests and coordinating service appointments. You will schedule associates and organize workflow to ensure quality work on time.

We offer competitive base pay, a comprehensive benefits package including medical, 401(k), certification reimbursement and paid vacations, plus training for technicians, sales, and management roles.