Auto Service Assistant Manager — Guest Experience & Growth

The Goodyear Tire & Rubber Company; United States; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical plans

401(k)

Certification reimbursement

Paid vacations

Job summary

The Goodyear Tire & Rubber Company is seeking an Assistant Service Manager for one of its Auto Service centers nationwide. You will gain hands-on experience in managing the service department, scheduling associates and service appointments, and organising work flow to deliver quality work on time to guests.

The role emphasizes driving tire and service sales, building guest relationships, training staff, and communicating warranties and promotions.

Qualifications

• Minimum 1 year of previous Automotive Service department experience.
• Valid driver's license.
• Must be at least 18 years of age.
• No relocation is being offered for this position.
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Responsibilities

• Drive and reach sales goals through guest interactions including tire and service sales.
• Build guest relationships and ensure guest satisfaction through being the liaison between technicians and guests.
• Effectively manage the service department as needed.
• Contribute to training and development of service department associates.
• Articulate all warranties, promotions, and advertisements.
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines.
• Maintain a clean and safe work and guest area.
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting.

Skills

Automotive service

Sales skills

Guest relations

Team coordination

Job description

The Goodyear Tire & Rubber Company is seeking an Assistant Service Manager for one of its Auto Service centers nationwide. You will gain hands-on experience in managing the service department, scheduling associates and service appointments, and organising work flow to deliver quality work on time to guests.

The role emphasizes driving tire and service sales, building guest relationships, training staff, and communicating warranties and promotions.