Assistant Service Manager: Drive Service & Sales Growth

Goodyear; Jacksonville (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical plans

401(k)

Certification reimbursement

Paid vacations

Job summary

Goodyear is seeking an Assistant Service Manager to gain hands-on experience in one of its Auto Service centers. You will connect with guests, deliver outstanding service, and help manage the service department by scheduling associates, handling service appointments, and organizing workflow to ensure quality work on time.

The role emphasizes sales through guest interactions, relationship building, and leadership in driving service outcomes in a fast-paced environment.

Qualifications

• Minimum 1 year of Automotive Service department experience.
• Valid driver's license.
• Must be at least 18 years of age.
• No relocation offered for this position.
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.

Responsibilities

• Drive and reach sales goals through guest interactions including tire and service sales.
• Build guest relationships and ensure guest satisfaction through liaison between technicians and guests.
• Effectively manage the service department as needed.
• Contribute to training and development of service department associates.
• Articulate all warranties, promotions, and advertisements.
• Utilize tools to make recommendations to guests based on manufacturing guidelines.
• Maintain a clean and safe work and guest area.
• Perform a variety of manual tasks for extended periods, including lifting tires and wheels, standing, bending, and squatting.

Skills

Work ethic

Teamwork

Communication

Problem solving

Decision making

Job description

Goodyear is seeking an Assistant Service Manager to gain hands-on experience in one of its Auto Service centers. You will connect with guests, deliver outstanding service, and help manage the service department by scheduling associates, handling service appointments, and organizing workflow to ensure quality work on time.

The role emphasizes sales through guest interactions, relationship building, and leadership in driving service outcomes in a fast-paced environment.