Assistant Service Manager - Auto Service & Guest Experience

The Goodyear Tire & Rubber Company; Jacksonville (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical plans

401(k)

Certification reimbursement

Paid vacations

Job summary

Goodyear’s Assistant Service Manager role offers hands-on experience in one of our auto service centers, blending guest relations with service operations. You’ll schedule appointments, oversee technicians, and help drive tire and service sales while upholding Goodyear’s standards of quality and safety.

Join a fast-paced, training‑focused environment with opportunities for advancement across our network and a benefits package that includes medical plans, 401(k), certification reimbursement, and

Qualifications

• 1+ year of automotive service department experience.
• Valid driver’s license.
• Must be at least 18 years of age.
• No relocation offered for this position.
• Candidates must be legally authorized to work in the U.S. without sponsorship now or in the future.

Responsibilities

• Drive and reach sales goals through guest interactions including tire and service sales.
• Build guest relationships and ensure guest satisfaction through being the liaison between technicians and guests.
• Effectively manage the service department as needed.
• Contribute to training and development of service department associates.
• Articulate all warranties, promotions, and advertisements.
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines.
• Maintain a clean and safe work and guest area.

Skills

Automotive service

Guest service

Sales experience

Management experience

Teamwork

Job description

Goodyear’s Assistant Service Manager role offers hands-on experience in one of our auto service centers, blending guest relations with service operations. You’ll schedule appointments, oversee technicians, and help drive tire and service sales while upholding Goodyear’s standards of quality and safety.

Join a fast-paced, training‑focused environment with opportunities for advancement across our network and a benefits package that includes medical plans, 401(k), certification reimbursement, and