Auto Service Specialist with Commission

Servco Pacific Inc.; Kapolei (HI); Presencial; USD 20 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Base salary $2,000/mo

Commission incentives

Resumo da oferta

Servco Leeward in Hawaii is hiring a Service Consultant responsible for greeting customers, determining needed vehicle services, and coordinating between customers and technicians to explain work and costs. You will inspect vehicle records, provide accurate estimates, book repairs, arrange loaner cars, and follow up on back orders while ensuring all requested work is completed and paid.

The role offers a fixed $2,000 per month base salary plus commission; valid driver's license is required and

Qualificações

• High school diploma or equivalent.
• Minimum one year of sales or customer service experience.
• General mechanical knowledge gained either through work experience or education.
• Strong communication and customer relations skills.
• Strong attention to detail.
• Ability to multi-task and meet deadlines.
• Valid driver's license and strong driving record.
• Auto dealership service writing experience preferred.

Responsabilidades

• Welcome customers and determine which vehicle services are needed.
• Work as a liaison between our technicians and customers to provide them an understanding of the work that needs to be completed on their vehicle.
• Inspect customer vehicle records and sight inspect vehicle to assess if additional services are needed.
• Provide accurate cost and time estimates and obtain customer's approval.
• Monitor status of vehicle service/repair and keep customer informed.
• Book and close repair orders on a timely basis.
• Arrange for customer loaner vehicles if needed.
• Follow-up on back ordered parts and contact customer to schedule return appointment.
• Check to ensure all items the customer requested was completed and payment is made before returning the vehicle to the customer.

Conhecimentos

Sales experience

Customer service

Mechanical knowledge

Communication skills

Attention to detail

Multitasking

Driver's license

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Servco Leeward in Hawaii is hiring a Service Consultant responsible for greeting customers, determining needed vehicle services, and coordinating between customers and technicians to explain work and costs. You will inspect vehicle records, provide accurate estimates, book repairs, arrange loaner cars, and follow up on back orders while ensuring all requested work is completed and paid.

The role offers a fixed $2,000 per month base salary plus commission; valid driver's license is required and