Auto Service Scheduler – Customer Experience

Dan Cummins of Georgetown; Georgetown (KY); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid holidays

Paid vacations

Health insurance

401k with match

5-day work week

Job summary

Dan Cummins Auto Group in Kentucky is hiring a Service Scheduler to coordinate service appointments across all locations. You will handle inbound calls and outbound campaigns, guiding customers to the right services and scheduling times that fit their needs.

The role emphasizes excellent communication, a passion for great customer experiences, and the ability to learn and grow with the team. Full-time hours are available with paid holidays and benefits.

Qualifications

• Experience in delivering high-quality customer experiences.
• Excellent verbal and written communication skills.
• Willingness to learn and help others.
• Computer skills.
• Attention to detail and time management.
• Professionalism and desire for growth.

Responsibilities

• Provide efficient and friendly service scheduling on the phone.
• Execute manufacturer campaigns using scripts and templates.
• Assist customers with service and parts needs for vehicle maintenance.

Skills

Customer service

Communication skills

Time management

Attention to detail

Willingness to learn

Computer skills

Professionalism

Job description

Dan Cummins Auto Group in Kentucky is hiring a Service Scheduler to coordinate service appointments across all locations. You will handle inbound calls and outbound campaigns, guiding customers to the right services and scheduling times that fit their needs.

The role emphasizes excellent communication, a passion for great customer experiences, and the ability to learn and grow with the team. Full-time hours are available with paid holidays and benefits.