Auto Service & Parts Sales Technician

The Pep Boys Manny Moe & Jack LLC; Milton (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Life insurance

Short Term Disability

401(k) with company match

PTO and holiday pay

On-demand pay (DailyPay)

Reduced benefits for part-time team

Job summary

The Pep Boys Manny Moe & Jack LLC is seeking a customer-focused associate to support service desk, sales floor, and register at our Milton, FL location. You will engage customers, schedule appointments, and upsell parts and services to help cars run at peak efficiency.

You will manage work orders and transactions, assist management with daily operations, and ensure adherence to policies while delivering excellent customer care and safe, efficient service.

Qualifications

• High school diploma or equivalent.
• Valid Driver's License.
• One year of related experience in the automotive service environment.
• One year of sales experience preferred.
• Basic math concepts for commissions and discounts.

Responsibilities

• Serve as first contact for customers in store or over the phone, schedule appointments, and upsell parts and services.
• Maintain organization of service and sales processes including work orders and register transactions.
• Assist management with customer care, opening/closing duties, and store operations.
• Follow cash, credit, return policies and address customer issues and opportunities.
• Perform express automotive services and vehicle inspections per SOPs.

Skills

Customer engagement

Sales experience

Math basics

Communication skills

Education

High school diploma or equivalent

Job description

The Pep Boys Manny Moe & Jack LLC is seeking a customer-focused associate to support service desk, sales floor, and register at our Milton, FL location. You will engage customers, schedule appointments, and upsell parts and services to help cars run at peak efficiency.

You will manage work orders and transactions, assist management with daily operations, and ensure adherence to policies while delivering excellent customer care and safe, efficient service.