Auto Service Advisor & Parts Sales

Pep Boys; Orlando (FL); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Medical benefits

Life insurance

DailyPay

401(k) with match

Paid time off

Job summary

Pep Boys is seeking an in-store service desk specialist in Orlando. You will engage customers, explain automotive service options, schedule appointments, and process transactions to help cars run at peak efficiency.

Ideal candidates have at least 1 year in automotive service and strong communication skills. The role includes safety responsibilities, teamwork, and potential for growth within the service and sales teams.

Qualifications

• High school diploma or equivalent is required.
• At least 1 year in automotive service or similar environment preferred.
• Sales experience is preferred to support upselling parts and service.

Responsibilities

• Serve as first point of contact for customers in-store and by phone.
• Schedule appointments, organize work orders, and assist with transactions.
• Explain processes, timelines, and parts/service options to customers.
• Maintain organized, clean service areas and ensure safety procedures.

Skills

Customer engagement

Sales experience

Communication

Service knowledge

Teamwork

Education

High school diploma or equivalent

Job description

Pep Boys is seeking an in-store service desk specialist in Orlando. You will engage customers, explain automotive service options, schedule appointments, and process transactions to help cars run at peak efficiency.

Ideal candidates have at least 1 year in automotive service and strong communication skills. The role includes safety responsibilities, teamwork, and potential for growth within the service and sales teams.