Auto Service & Parts Associate — Sales & Tech

pepboyscareers; Coon Rapids (MN); On-site; USD 18,000 - 27,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Short-Term Disability

401(k) with company match

PTO and holiday pay

DailyPay

Job summary

Pep Boys is seeking a customer-focused associate to engage customers on the sales floor and at the service desk. You will help schedule appointments, explain processes and timelines, and upsell parts and services to keep customer cars running efficiently.

Responsibilities include handling work orders and register transactions, performing basic automotive services, and maintaining safety and compliance while delivering strong customer service across day, night, and weekend shifts.

Qualifications

• High school diploma or equivalent required.
• Valid Driver's License.
• 1 year of related automotive service experience.
• 1 year of sales experience preferred.
• Must understand basic math for commissions and discounts.
• Strong verbal communication skills.
• Strong customer service skills.
• Ability to work Days, Nights, Weekends, Holidays.

Responsibilities

• First point of contact for customers in-store and on the phone.
• Engage customers, schedule appointments, build trust, understand needs, and upsell parts and services.
• Manage work orders and register transactions; support thorough vehicle inspections.

Skills

Customer service

Sales

Communication skills

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Job description

Pep Boys is seeking a customer-focused associate to engage customers on the sales floor and at the service desk. You will help schedule appointments, explain processes and timelines, and upsell parts and services to keep customer cars running efficiently.

Responsibilities include handling work orders and register transactions, performing basic automotive services, and maintaining safety and compliance while delivering strong customer service across day, night, and weekend shifts.