Auto Service Manager — Lead Technicians, Elevate Service

Bridgestone Americas, Inc.; Brea (CA); Hybrid; USD 33,000 - 49,000; Full time

Benefits offered by this job

Medical, Dental and Vision – Starting

Paid vacation and holidays

On-the-job training and ASE certs

Flexible work schedule

401(k) match

On demand pay (daily pay)

Job summary

Bridgestone Retail Operations in the United States seeks a dedicated Auto Service Manager to lead technicians, coach staff, and supervise parts purchasing. The role emphasizes high customer satisfaction, service quality, and proactive communication with customers and the front and back shop.

The position requires strong leadership, 4+ years in auto service, 1 year in a supervisor role, and a valid driver's license. Bridgestone offers comprehensive benefits and competitive pay.

Qualifications

• Minimum 4 years auto service experience.
• 1 year of service manager or service writer experience.
• Must have valid automotive driver's license.
• Ability to recruit and select technicians according to store requirements.

Responsibilities

• Assign and schedule work duties to auto service staff according to individual skill level.
• Serve all automotive service needs of customers.
• Oversee the hiring and training of an effective auto service team.
• Ensure high teammate retention.
• Maintain compliance with quality standards.
• Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions.

Skills

Leadership

Customer service

Communication skills

Problem solving

Education

2 year degree

ASE certifications

Job description

Bridgestone Retail Operations in the United States seeks a dedicated Auto Service Manager to lead technicians, coach staff, and supervise parts purchasing. The role emphasizes high customer satisfaction, service quality, and proactive communication with customers and the front and back shop.

The position requires strong leadership, 4+ years in auto service, 1 year in a supervisor role, and a valid driver's license. Bridgestone offers comprehensive benefits and competitive pay.