Auto Service Manager - Lead Tech Team & Customer Experience

Bridgestone Americas, Inc.; Saint Peters (MO); Vor Ort; USD 32.000 - 50.000; Vollzeit

Benefits dieser Stelle

Medical, Dental and Vision – Starting

Paid vacation and holidays

On-the-job training and ASE certs

Flexible work schedule

401(k) match

On demand pay (daily pay)

Zusammenfassung

Bridgestone Americas, Inc. in Saint Peters, MO, is seeking an experienced Auto Service Manager to lead technicians, coach staff, and manage parts and customer interactions. You will oversee hiring, training, and ensuring customer satisfaction while driving store performance.

The role emphasizes driver license suitability for test drives and ongoing automotive education to stay current with repair issues. Competitive benefits accompany the position.

Qualifikationen

• High School Diploma or equivalent is required.
• 4 years of auto service technical experience.
• 1 year of service manager or service writer experience.
• Problem solving - customer complaints.
• Aptitude to manage inventory, scheduling, equipment maintenance, etc.
• Capacity to lead and coach others.
• Teammate and customer/communication skills.
• Ability to recruit and select technicians according to store requirements.
• Willingness to continue education in automotive repair issues.
• Must have valid automotive driver's license to test drive customers' vehicles.

Aufgaben

• Assign and schedule work duties to auto service staff according to individual skill level.
• Serve all automotive service needs of customers.
• Oversee the hiring and training of an effective auto service team.
• Ensure high teammate retention.
• Maintain compliance with quality standards.
• Manage customer interactions to ensure satisfaction and retention.

Kenntnisse

Auto service experience

Leadership

Customer service

Inventory management

Ausbildung

High School diploma or equivalent

2 year degree or equivalent

Jobbeschreibung

Bridgestone Americas, Inc. in Saint Peters, MO, is seeking an experienced Auto Service Manager to lead technicians, coach staff, and manage parts and customer interactions. You will oversee hiring, training, and ensuring customer satisfaction while driving store performance.

The role emphasizes driver license suitability for test drives and ongoing automotive education to stay current with repair issues. Competitive benefits accompany the position.