Auto Service Manager: Lead Tech Team & Customer Care

Bridgestone Americas; Town of De Witt (NY); Presencial; USD 33.000 - 51.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental and Vision – Starting

Paid vacation and holidays

On‑the‑job training and ASE training

Flexible work schedule

401(k) match

On demand pay (daily pay)

Descripción de la vacante

Bridgestone Retail Operations in the New York area seeks an experienced Service Manager to lead auto service staff, coordinate technician activities, and ensure high-quality customer experiences. You will hire and train technicians, manage schedules, and drive sales while maintaining compliance with safety and quality standards.

A strong focus on teamwork, communication, and continuous improvement is essential.

Formación

• 4 years of auto service technical experience.
• 1 year of service manager or service writer experience.
• Problem solving - handle customer complaints.
• Capacity to lead and coach others; strong teammate and customer communication skills.
• Must have valid automotive driver's license to test drive vehicles.
• Willingness to continue education and stay current in automotive repair issues.

Responsabilidades

• Assign and schedule work duties to auto service staff according to individual skill level.
• Oversee the hiring and training of an effective auto service team.
• Ensure high teammate retention and compliance with quality standards.
• Drive sales through proactive customer interactions and vehicle inspections.

Conocimientos

Leadership

Customer service

Communication

Scheduling

Inventory management

Recruiting

Coaching

Educación

High School Diploma or equivalent

2 year degree or equivalent

Descripción del empleo

Bridgestone Retail Operations in the New York area seeks an experienced Service Manager to lead auto service staff, coordinate technician activities, and ensure high-quality customer experiences. You will hire and train technicians, manage schedules, and drive sales while maintaining compliance with safety and quality standards.

A strong focus on teamwork, communication, and continuous improvement is essential.