Auto Service Manager: Growth, Leadership & Guest Experience

The Goodyear Tire & Rubber Company; Sarasota (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

The Goodyear Tire & Rubber Company is seeking a Service Manager to oversee an auto service center, supervise the service team, schedule appointments, and ensure quality work delivered to guests. You will play a key role in coordinating workflow and maintaining a high standard of service.

The role emphasizes driving tire and service sales, training staff, and maintaining safety while building strong guest relationships in a fast-paced environment.

Qualifications

• Minimum 1 year of previous Automotive Service management experience.

Responsibilities

• Manage the service department effectively by scheduling associates, service appointments, and organizing work flow to deliver quality work on time to guests.
• Help drive and reach sales goals through guest interactions including tire and service sales.
• Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests.
• Responsible for contributing to the training and development of service department associates.
• Articulate all warranties, promotions, and advertisements.
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines.
• Maintain a clean and safe work and guest area.
• Perform a variety of manual tasks for extended periods of time, including lifting tires and wheels, standing, bending, and squatting.

Job description

The Goodyear Tire & Rubber Company is seeking a Service Manager to oversee an auto service center, supervise the service team, schedule appointments, and ensure quality work delivered to guests. You will play a key role in coordinating workflow and maintaining a high standard of service.

The role emphasizes driving tire and service sales, training staff, and maintaining safety while building strong guest relationships in a fast-paced environment.