Auto Service Concierge & Customer Advisor

Piedmont Lube Centers LLC; Dallas (GA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive pay + bonuses

Medical, dental, vision insurance

Company-paid life insurance

401(k) with company match

Paid time off & holidays

Uniforms provided

Job summary

Piedmont Lube Centers LLC is seeking a Customer Service Advisor to greet customers, recommend maintenance services, and process transactions with accuracy. You’ll support technicians and help keep daily operations smooth in a fast-paced shop environment.

The role requires strong communication, a positive attitude, and the ability to work outdoors and lift up to 50 pounds. Weekend availability is expected and a driver’s license is preferred.

Qualifications

• Must have positive attitude and willingness to learn.
• Strong customer service and communication skills.
• Able to stand, bend, and lift up to 50 pounds; weekend availability required.
• Comfortable working in shop environments and outdoor conditions; valid driver’s license preferred.

Responsibilities

• Greet customers promptly and provide a friendly, professional experience.
• Recommend maintenance services based on vehicle inspections and manufacturer recommendations.
• Answer customer questions and explain services clearly and confidently.
• Accurately enter vehicle information and process transactions using the POS system.
• Assist technicians with preventive maintenance services as needed.
• Guide vehicles safely into service bays.
• Maintain a clean, organized, and safe work environment.
• Support opening and closing procedures as assigned.
• Follow company policies, safety procedures, and operating standards.
• Work as part of a team to keep service flowing efficiently throughout the day.

Skills

Customer service

Communication

Team player

Sales experience

Shop environment

Lift up to 50 lbs

Weekend availability

Driver's license

Reliable transportation

Job description

Piedmont Lube Centers LLC is seeking a Customer Service Advisor to greet customers, recommend maintenance services, and process transactions with accuracy. You’ll support technicians and help keep daily operations smooth in a fast-paced shop environment.

The role requires strong communication, a positive attitude, and the ability to work outdoors and lift up to 50 pounds. Weekend availability is expected and a driver’s license is preferred.