Customer Service Advisor — Auto Care & POS Pro

Piedmont Lube Centers LLC; Atlanta (GA); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Competitive pay with bonus

Medical, dental, and vision insurance

Company-paid life insurance

401(k) with company match

Paid time off and holidays

Company-provided uniforms

Job summary

Piedmont Lube Centers LLC is seeking a Customer Service Advisor in Atlanta to greet customers, suggest maintenance services, and handle transactions with the POS system. You will support the service team to ensure fast, friendly, and professional experiences while upholding company standards.

The role emphasizes strong communication, reliability, and the ability to work in a fast-paced shop environment. Weekend availability is required, and the team focuses on safety and customer satisfaction.

Qualifications

• Positive attitude and willingness to learn.
• Strong customer service and communication skills.
• Sales or customer service experience preferred.
• Comfortable working in shop environments and outdoor conditions.
• Weekend availability required.
• Valid driver's license preferred.
• Reliable transportation.

Responsibilities

• Greet customers promptly and provide a friendly, professional experience.
• Recommend maintenance services based on vehicle inspections and manufacturer recommendations.
• Answer customer questions and explain services clearly and confidently.
• Accurately enter vehicle information and process transactions using the POS system.
• Perform courtesy vehicle inspections and assist technicians with maintenance services.
• Guide vehicles safely into service bays.
• Maintain a clean, organized, and safe work environment.
• Support opening and closing procedures as assigned.
• Follow company policies, safety procedures, and operating standards.
• Work as part of a team to keep service flowing efficiently throughout the day.

Skills

Customer service

Communication

Sales experience

Team oriented

Weekend availability

Reliable

Tools

POS system

Job description

Piedmont Lube Centers LLC is seeking a Customer Service Advisor in Atlanta to greet customers, suggest maintenance services, and handle transactions with the POS system. You will support the service team to ensure fast, friendly, and professional experiences while upholding company standards.

The role emphasizes strong communication, reliability, and the ability to work in a fast-paced shop environment. Weekend availability is required, and the team focuses on safety and customer satisfaction.