Customer Service & Vehicle Care Advisor

Piedmont Lube Centers LLC; Roswell (GA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive pay with bonus opportunit*

Medical, dental, and vision insurance

Company-paid life insurance

401(k) with company match

Paid time off and holidays

Company-provided uniforms

Job summary

Piedmont Lube Centers LLC in Roswell, GA is seeking a Customer Service Advisor to greet customers, recommend maintenance services, and process transactions with accuracy. You will support the service team to keep daily operations running smoothly in a fast-paced automotive shop.

The ideal candidate has strong customer service and communication skills, is comfortable in shop environments, and can stand, bend, and lift up to 50 pounds.

Qualifications

• Positive attitude and willingness to learn.
• Strong customer service and communication skills.
• Friendly, dependable, and team-oriented.
• Sales or customer service experience preferred.
• Comfortable working in shop environments and outdoor conditions.
• Ability to stand, bend, and lift up to 50 pounds.
• Weekend availability required.
• Valid driver's license preferred.
• Reliable transportation.

Responsibilities

• Greet customers promptly and provide a friendly, professional experience.
• Recommend maintenance services based on vehicle inspections and manufacturer recommendations.
• Answer customer questions and explain services clearly and confidently.
• Accurately enter vehicle information and process transactions using the POS system.
• Perform courtesy vehicle inspections, including checking fluids, filters, tires, belts, hoses, and wiper blades.
• Assist technicians with preventive maintenance services as needed.
• Guide vehicles safely into service bays.
• Maintain a clean, organized, and safe work environment.
• Support opening and closing procedures as assigned.
• Follow company policies, safety procedures, and operating standards.
• Work as part of a team to keep service flowing efficiently throughout the day.

Job description

Piedmont Lube Centers LLC in Roswell, GA is seeking a Customer Service Advisor to greet customers, recommend maintenance services, and process transactions with accuracy. You will support the service team to keep daily operations running smoothly in a fast-paced automotive shop.

The ideal candidate has strong customer service and communication skills, is comfortable in shop environments, and can stand, bend, and lift up to 50 pounds.