Auto Service Center Assistant Manager – Guest Experience

The Goodyear Tire & Rubber Company; Florida; On-site; USD 40,000 - 60,000; Full time

Job summary

The Goodyear Tire & Rubber Company is seeking an Assistant Service Manager to gain hands-on experience in one of its Auto Service centers. You will build guest relationships, supervise service staff, and drive service quality and sales goals.

The role emphasizes delivering outstanding guest service and organizing workflow for timely, quality work. Applicants should have automotive service experience, a valid driver's license, and be legally eligible to work in the U.S.

Qualifications

• Minimum 1 year of automotive service department experience.
• Must be at least 18 years old.
• Valid driver's license.
• No relocation offered for this position.
• Authorized to work in the U.S. without sponsorship now or in the future.

Responsibilities

• Drive and reach sales goals through guest interactions including tire and service sales.
• Build guest relationships and ensure guest satisfaction between technicians and guests.
• Effectively manage the service department as needed.
• Contribute to training and development of service department associates.
• Articulate warranties, promotions, and advertisements.
• Utilize tools to make recommendations based on manufacturing guidelines.
• Maintain a clean and safe work and guest area.
• Perform a variety of manual tasks including lifting tires and wheels, standing, bending, and squatting.

Skills

Strong work ethic

Communication

Teamwork

Problem solving

Analytical skills

Job description

The Goodyear Tire & Rubber Company is seeking an Assistant Service Manager to gain hands-on experience in one of its Auto Service centers. You will build guest relationships, supervise service staff, and drive service quality and sales goals.

The role emphasizes delivering outstanding guest service and organizing workflow for timely, quality work. Applicants should have automotive service experience, a valid driver's license, and be legally eligible to work in the U.S.