Auto Service Assistant Manager | Team Leader

Grease Monkey International; Albany (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

FullSpeed Automotive in Albany, GA is seeking an Assistant Manager to partner with the Store Manager across daily operations. This hands-on role splits time between the service bay, front counter, and back office to ensure fast, friendly, and high-quality automotive service.

You will lead by example, train team members, handle scheduling, monitor performance metrics, and uphold safety standards while delivering an exceptional customer experience that builds trust and repeat business.

Qualifications

• 1+ years of experience in a retail, automotive service, or customer-facing leadership role.
• Strong communication and interpersonal skills, with the ability to lead and motivate a team.
• Comfortable working in a fast-paced, hands-on environment that includes time in the service bay.
• Basic math and cash-handling skills; comfortable using point-of-sale and inventory systems.
• Valid driver's license with a clean driving record.
• Ability to stand for extended periods and lift up to 50 lbs as needed.
• Availability to work flexible hours, including weekends and some holidays.
• High school diploma or equivalent required.

Responsibilities

• Lead the location in the Store Manager's absence and supervise daily operations.
• Coach, train, and motivate technicians and service advisors to deliver high-quality service.
• Assist with scheduling to ensure proper coverage during peak hours.
• Onboard and train new team members on service procedures and POS systems.
• Foster a positive, team-oriented work environment reflecting company values.
• Greet customers, explain services, and promote additional services per guidelines.
• Resolve customer concerns promptly, escalating to the Store Manager when needed.
• Assist with opening/closing procedures, cash handling, and POS transactions.
• Monitor inventory levels and place orders as directed; maintain shop cleanliness and organization.
• Ensure safety protocols and environmental/regulatory compliance.
• Track daily sales, productivity, and KPIs to stay aligned with goals.

Skills

Team leadership

Staff coaching

Customer service

Cash handling

Education

High school diploma or equivalent

ASE certification preferred

Tools

POS software

Inventory systems

Job description

FullSpeed Automotive in Albany, GA is seeking an Assistant Manager to partner with the Store Manager across daily operations. This hands-on role splits time between the service bay, front counter, and back office to ensure fast, friendly, and high-quality automotive service.

You will lead by example, train team members, handle scheduling, monitor performance metrics, and uphold safety standards while delivering an exceptional customer experience that builds trust and repeat business.