Auto Service Appointment Specialist

Sam Galloway Ford Inc; Fort Myers (FL); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Employee discounts

Vision insurance

Job summary

Sam Galloway Ford Lincoln is seeking an Automotive Service Appointment Coordinator to join our team. Our service group focuses on customer satisfaction and a positive, welcoming experience; the coordinator schedules and manages service appointments and contacts customers about recalls, status, and satisfaction.

Qualifications include being at least 18 with a valid license and clean driving record, plus prior administrative or dealership experience; must work Saturdays and be organized,

Qualifications

• Must be at least 18 years old with a valid driver’s license and a clean driving record.
• Previous administrative experience strongly preferred.
• Previous dealership experience a plus.
• Must be able to work a flexible schedule including Saturdays.
• Must be organized, customer service oriented, and a great team player.
• Experience with Reynolds & Reynolds is a plus.
• Experience with My Karma is a plus.

Responsibilities

• Schedule and manage service appointments.
• Contact customers concerning recalls, vehicle status, and satisfaction of service.
• Perform various administrative duties.

Skills

Scheduling

Administrative

Customer service

Communication

Team player

Tools

Reynolds & Reynolds

My Karma

Job description

Sam Galloway Ford Lincoln is seeking an Automotive Service Appointment Coordinator to join our team. Our service group focuses on customer satisfaction and a positive, welcoming experience; the coordinator schedules and manages service appointments and contacts customers about recalls, status, and satisfaction.

Qualifications include being at least 18 with a valid license and clean driving record, plus prior administrative or dealership experience; must work Saturdays and be organized,