Automotive Service Appointment Specialist

Key Scales Ford, Inc.; Leesburg (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Key Scales Ford is seeking a reliable and motivated Service Appointment / Service Administrator to join our team. This entry-level, all-around support role helps keep the service department running smoothly by scheduling appointments, greeting customers, check-in/check-out, and moving vehicles safely.

You will support technicians and service advisors with daily tasks, assist with repair estimates and approvals, provide updates to customers, and maintain accurate records in the system.

Qualifications

• Ability to work in a fast-paced environment and learn quickly.
• Excellent communication and organizational skills.
• Valid driver’s license with a clean driving record.

Responsibilities

• Schedule and manage service appointments for customers.
• Greet customers and assist with check-in/check-out processes.
• Move and park customer vehicles safely.
• Support technicians and service advisors with daily tasks.
• Assist with creating repair estimates and securing prior approvals.
• Communicate updates to customers regarding service status.
• Maintain accurate records in the system.

Skills

Scheduling

Customer service

Communication

Organization

Attention to detail

Job description

Key Scales Ford is seeking a reliable and motivated Service Appointment / Service Administrator to join our team. This entry-level, all-around support role helps keep the service department running smoothly by scheduling appointments, greeting customers, check-in/check-out, and moving vehicles safely.

You will support technicians and service advisors with daily tasks, assist with repair estimates and approvals, provide updates to customers, and maintain accurate records in the system.