Sales Department Appointment Setter & Customer Service Agent

Sam Galloway Ford Inc; Fort Myers (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

PTO

Health Insurance

Dental Insurance

Vision Insurance

Employer Paid Life Insurance

Optional Additional Life Insurance

STD Insurance

LTD Insurance

Accidental Insurance

Critical Illness Insurance

Job summary

Sam Galloway Ford Inc in Fort Myers, FL is expanding its Sales BDC department and seeking two to three appointment setters/customer service agents. The roles involve calling customers to set sales appointments, handling emails, following up on inquiries, and coordinating with the BDC and sales teams.

Ideal candidates are team players with phone etiquette experience, customer service background, and strong communication skills.

Qualifications

• Team Player
• Phone etiquette experience
• Customer service background
• Great communicator

Responsibilities

• Calling customers to set sales appointments
• Answering emails in a timely manner
• Following up on customer inquiries
• Answering incoming sales phone calls
• Working with the BDC manager
• Communication with the sales team

Skills

Team Player

Phone etiquette

Customer service

Great communicator

Job description

Sam Galloway Ford is growing again!
Please take advantage of this amazing opportunity to join our 4th generation, 96-year-old family owned and operated business. We are proud to serve Lee County as one of America's oldest Ford dealerships. We are currently looking to expand our sales BDC department with new team members.

Sam Galloway Ford is growing again!
Please take advantage of this amazing opportunity to join our 4th generation, 96-year-old family owned and operated business. We are proud to serve Lee County as one of America's oldest Ford dealerships. We are currently looking to expand our sales BDC department with new team members.
We are in need of two to three appointment setters/customer service agents.
Responsibilities may include, but are not limited to:

• Calling customers to set sales appointments
• Answering emails in a timely manner
• Following up on customer inquiries
• Answering incoming sales phone calls
• Working with the BDC manager
• Communication with the sales team

Ideal Candidates:

• Team Player
• Phone etiquette experience
• Customer service background
• Great communicator

Sam Galloway offers competitive pay and a generous employee benefits program

Benefits include:

• PTO
• Health Insurance
• Dental Insurance
• Vision Insurance
• Employer Paid Life Insurance
• Optional Additional Life Insurance
• STD Insurance
• LTD Insurance
• Accidental Insurance
• Critical Illness Insurance