Auto Service Advisor | Top Pay & Growth Path

Lithia Motors; Reno (NV); Vor Ort; USD 56.000 - 145.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Zusammenfassung

Lithia Reno Subaru is hiring a Service Advisor in Reno. The role includes handling customer calls, identifying needs, providing accurate estimates, and guiding repairs from inspection to delivery.

You will interact with technicians and customers to ensure smooth service experiences. The position requires automotive knowledge, at least 2 years of Service Advisor experience, strong typing for repair orders, and solid math and computer skills.

Qualifikationen

• Automotive knowledge required.
• 2+ years experience as a Service Advisor.
• 1+ years typing—enter repair orders efficiently.
• Proficient in calculating service costs and making change.
• Basic computer proficiency required.
• Valid driver’s license and acceptable driving record.

Aufgaben

• Answer incoming calls professionally per ITC standards.
• Follow ICC process and greet customers helpfully.
• Identify, confirm and resolve customer concerns.
• Explain services, costs, and timelines to customers.
• Perform vehicle walk-arounds to assess needs.
• Obtain approval for documentation and pricing.
• Dispatch work orders to technicians following policy.
• Communicate with technicians for service details.
• Follow up with customers during repairs.

Kenntnisse

Automotive knowledge

Service Advisor exp

Typing skills

Cost calculation

Basic computer skills

Valid driver’s license

Jobbeschreibung

Lithia Reno Subaru is hiring a Service Advisor in Reno. The role includes handling customer calls, identifying needs, providing accurate estimates, and guiding repairs from inspection to delivery.

You will interact with technicians and customers to ensure smooth service experiences. The position requires automotive knowledge, at least 2 years of Service Advisor experience, strong typing for repair orders, and solid math and computer skills.