Auto Service Advisor & Parts Specialist

The Pep Boys Manny Moe & Jack of California; California; Presencial; USD 25 000 - 27 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k) with company match

PTO and holiday pay

On-demand pay partner (DailyPay)

Resumo da oferta

The Pep Boys Manny Moe & Jack of California in City of Industry, CA, is seeking a friendly, customer-focused associate for service desk, sales floor, and register duties. You will engage customers, schedule appointments, and drive parts and service sales while following company care standards.

Responsibilities include processing work orders, conducting vehicle inspections, and supporting management with daily store operations.

Qualificações

• High school diploma or equivalent is required.
• Valid driver’s license is required.
• Minimum one year of related automotive service experience.
• One year of sales experience preferred.
• Basic math skills to calculate commissions and discounts.

Responsabilidades

• Serve as first point of contact for customers in-store and by phone, engage customers, schedule appointments, and sell parts and services.
• Manage work orders and register transactions, perform vehicle inspections, and apply service knowledge.
• Assist management with opening/closing duties and various customer-care tasks.
• Follow policies on cash handling and returns; address customer issues and opportunities.
• Perform express auto services and ensure safety procedures are followed.

Conhecimentos

Customer service

Sales experience

Communication skills

Mathematical concepts

Valid Driver's License

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

The Pep Boys Manny Moe & Jack of California in City of Industry, CA, is seeking a friendly, customer-focused associate for service desk, sales floor, and register duties. You will engage customers, schedule appointments, and drive parts and service sales while following company care standards.

Responsibilities include processing work orders, conducting vehicle inspections, and supporting management with daily store operations.