Auto Service Advisor - Growth, Great Pay, Mon-Fri

N G P Motors Inc; California; Hybrid; USD 36,000 - 40,000; Full time

Benefits offered by this job

Consistent schedule

Great pay

Paid time off

Health and dental benefits

Career growth

Training & certifications

401(k)

Job summary

Sunrise Ford of North Hollywood is seeking a Quick Lane Service Advisor to be the face of the service department, guiding customers through vehicle service and keeping them informed throughout the process.

You will work closely with technicians to ensure first-time-right repairs, manage service appointments, and build lasting customer relationships in a fast-paced environment that offers real career growth and ongoing training opportunities.

Qualifications

• Experience in automotive service or customer-facing roles.
• Strong communication and problem-solving skills.
• A calm, professional approach in busy environments.
• A genuine interest in vehicles and the automotive industry.
• A willingness to learn and grow.

Responsibilities

• Welcome customers and guide them through the service process with clear, friendly communication.
• Work closely with technicians to ensure repairs and services are completed correctly the first time.
• Manage service appointments, schedules, and customer follow-ups.
• Keep customers informed and ensure they have a positive service experience.
• Build long-term customer relationships based on trust, communication, and reliability.

Skills

Customer service

Communication skills

Problem-solving

Professionalism

Learning mindset

Job description

Sunrise Ford of North Hollywood is seeking a Quick Lane Service Advisor to be the face of the service department, guiding customers through vehicle service and keeping them informed throughout the process.

You will work closely with technicians to ensure first-time-right repairs, manage service appointments, and build lasting customer relationships in a fast-paced environment that offers real career growth and ongoing training opportunities.