Service Advisor (Sunrise Ford of Fontana)

N G P Motors Inc; Fontana (CA); Hybrid; USD 22,000 - 28,000; Full time

Benefits offered by this job

Consistent hours

Great pay

Paid time off

Health benefits

Career growth

Training & certifications

401K

Job summary

Sunrise Ford of Fontana is seeking a Service Advisor to be the first point of contact for customers and guide them through the service process. You will collaborate with technicians to ensure quality repairs, manage schedules, and drive repeat business in a fast-paced, team‑driven environment.

Ideal candidates bring automotive service or sales experience, strong communication, and a calm, professional demeanor.

Qualifications

• Experience in automotive service, customer service, or sales.
• Strong communication and problem-solving skills.
• Calm, professional approach, especially when busy.

Responsibilities

• Welcoming customers and guiding them through the service process with clear, friendly communication.
• Collaborating with technicians to ensure repairs are done right the first time.
• Managing service schedules and follow-ups to keep operations smooth.
• Building long-term customer relationships based on trust and reliability.

Skills

Customer service

Communication

Problem solving

Calm under pressure

Job description

Job Description

Service Advisor (Sunrise Ford of Fontana)

No Evenings, Great Pay, and Real Career Growth

If you've got a passion for people, a love of vehicles, and a talent for making complex things sound simple, this might be the perfect fit!

Sunrise Ford of Fontana is a busy dealership. That means steady traffic, strong support, and a ton of opportunity for Service Advisors who want to grow their careers in a fast‑paced, team‑driven environment.

As a Service Advisor, you're more than a middle person between the customer and the shop, you're the first point of contact and a trusted guide. You help customers understand their needs, keep them informed, and build the kind of loyalty that keeps them coming back.

What You'll Be Doing:

• Welcoming customers and guiding them through the service process with clear, friendly communication
• Collaborating with techs to ensure repairs are done right the first time
• Managing service schedules and follow‑ups to keep things running smoothly
• Building long‑term customer relationships based on trust and reliability

What You Bring:

• Experience in automotive service, customer service, or sales
• Strong communication and problem‑solving skills
• A calm, professional approach. Especially when things get busy
• Passion for vehicles and a desire to keep learning

Why You'll Love It Here:

• Consistent Hours - No evenings, no guessing. Just a reliable Monday to Friday schedule with a rotating Saturday shift
• Great Pay - $16.90 hourly pay PLUS commissions
• Real Time Off - Paid time off and vacation
• Top‑Tier Benefits - Health and dental for you and your family
• Career Growth - We don't just offer jobs; we build lifelong careers. We have a known Promote from Within culture, climb the ladder!
• Learning & Development - Ongoing training, certifications, and access to Go Auto U
• 401K

Go Auto is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status under applicable law. All employment decisions are based on qualifications, merit, and business needs. For more information regarding the EEOC, please visit: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf.