Auto Service Advisor - Fast-Paced Growth & Customer Focus

Peter Boulware Toyota; Tallahassee (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Life insurance

Job summary

Peter Boulware Toyota in Tallahassee, Florida is seeking a Service Advisor to be the first point of contact for customers bringing their vehicles in for service. You will listen to concerns, assess needs, and relay information to the service team.

Responsibilities include greeting customers, providing accurate estimates and repair timelines, communicating necessary repairs, scheduling appointments, and ensuring top-notch customer service.

Qualifications

• Experience in automotive service or customer service preferred.
• Strong communication and problem-solving skills.
• Ability to work in a fast-paced environment.
• Knowledge of automotive systems and repairs.

Responsibilities

• Greet customers and assess their service needs.
• Provide accurate estimates and repair timelines.
• Communicate necessary repairs and services to customers.
• Schedule appointments and follow up with customers.
• Maintain excellent customer service and satisfaction.

Skills

Communication

Customer service

Problem solving

Fast-paced environment

Automotive knowledge

Job description

Peter Boulware Toyota in Tallahassee, Florida is seeking a Service Advisor to be the first point of contact for customers bringing their vehicles in for service. You will listen to concerns, assess needs, and relay information to the service team.

Responsibilities include greeting customers, providing accurate estimates and repair timelines, communicating necessary repairs, scheduling appointments, and ensuring top-notch customer service.