Auto Service Advisor - Customer Care & Estimates

Peter Boulware Toyota of Columbia; West Columbia (SC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Opportunity for growth and advancement

Health benefits

Retirement plans

$50,000 Company sponsored life insurance

Job summary

Peter Boulware Toyota of Columbia is seeking a Service Advisor to be the first point of contact for customers bringing their vehicles in for service. You will greet customers, assess their service needs, and provide accurate estimates and repair timelines.

The ideal candidate should have previous experience in automotive service or customer service, possess strong communication skills, and have a knowledge of automotive systems. Join us to be part of a team dedicated to top-notch customer service and quality.

Qualifications

• Previous experience in automotive service or customer service preferred.
• Strong communication and problem-solving skills.
• Ability to work in a fast-paced environment.
• Knowledge of automotive systems and repairs.

Responsibilities

• Greet customers and assess their service needs.
• Provide accurate estimates and repair timelines.
• Communicate necessary repairs and services to customers.
• Schedule appointments and follow up with customers.
• Maintain excellent customer service and satisfaction.

Skills

Automotive service experience

Customer service skills

Strong communication

Problem-solving

Knowledge of automotive systems

Job description

Peter Boulware Toyota of Columbia is seeking a Service Advisor to be the first point of contact for customers bringing their vehicles in for service. You will greet customers, assess their service needs, and provide accurate estimates and repair timelines.

The ideal candidate should have previous experience in automotive service or customer service, possess strong communication skills, and have a knowledge of automotive systems. Join us to be part of a team dedicated to top-notch customer service and quality.