Auto Service Advisor: Customer-Focused & Results-Driven

AAA-The Auto Club Group; Skokie (IL); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

401k Match

Medical

Dental

Vision

PTO

Paid Holidays

Tuition Reimbursement

Parental Leave

Weekly Pay

Job summary

AAA-The Auto Club Group in Skokie, Illinois, is seeking a motivated Automotive Service Advisor to deliver outstanding customer service and facilitate communication between customers and technicians.

The role involves interacting with customers, providing cost estimates for repairs, and retaining satisfaction for repeat business. The position offers a competitive salary of $50,000 - $65,000 annually with a potential for monthly bonuses based on performance.

Benefits include 401k Match, Medical, Dental, Vision, PTO, and more.

Qualifications

• Must have and maintain a valid state Driver’s License.
• 6 months of minimum customer service experience or sales experience.

Responsibilities

• Greet customers in a professional and friendly manner.
• Advise customers on available services and repairs.
• Maintain communication with customers throughout the service process.
• Provide clear explanations of repair estimates and timelines.

Skills

Sales Acumen

Communication

Customer Focus

Taking Initiative

Collaborative Partner

Education

High School diploma, GED, or Technical school graduate/certification

Job description

AAA-The Auto Club Group in Skokie, Illinois, is seeking a motivated Automotive Service Advisor to deliver outstanding customer service and facilitate communication between customers and technicians.

The role involves interacting with customers, providing cost estimates for repairs, and retaining satisfaction for repeat business. The position offers a competitive salary of $50,000 - $65,000 annually with a potential for monthly bonuses based on performance.

Benefits include 401k Match, Medical, Dental, Vision, PTO, and more.